The Problem
Merchants are losing the battle against chargebacks, costing them twice the order value on each dispute.
Of Chargebacks Lost
Most merchants lose the majority of their chargeback disputes, resulting in significant revenue loss.
Total Chargeback Costs
The total cost of chargebacks to merchants in 2023, including fees, lost merchandise, and operational costs.
Order Value Lost
For each dispute lost, merchants lose up to twice the order value when accounting for all costs.
The Real Cost of a Lost Dispute
| Order payment | $90 |
| Payment Fees | $2 |
| Product cost | $30 |
| Operational costs | $15 |
| Dispute fee | $15 |
| Customer Acquisition | $30 |
| Total Loss | $182 |
When a chargeback occurs, merchants don't just lose the payment amount. They also lose the product, shipping costs, operational expenses, and face additional fees. The total cost is often twice the original order value.
Our Solution
A two-layer security system that makes merchants save time and money
Layer 1: RhinoShield™
RhinoShield™ employs an AutoML system with 99% accuracy in detecting & blocking fraudulent orders, analyzing data points like:
- Customer name and address verification
- Credit card details validation
- Cross-reference with security databases
- Real-time fraud pattern detection
Layer 2: RhinoAI™
RhinoAI™ uses generative AI and natural language processing to craft adaptive negotiation strategies:
- Engages customers to resolve disputes
- Validates fraud with payment systems
- Works 24/7 to manage disputes
- Learns from each dispute to improve resolution effectiveness
Return on Investment
See how RhinoShield transforms losses into profits
Without RhinoShield
- •Total order value loss
- •Order costs lost
- •Customer lost forever
- •Additional dispute fee
- •Negative impact on merchant rating
With RhinoShield
- •Retain customer payment
- •No dispute fee paid
- •Only pays a small success fee
- •Improved merchant rating with payment processors
- •Save 15+ hours per week on dispute management
TOTAL SAVINGS PER ORDER: $207
With an average of 30 disputes per month, merchants save $21,528 annually
Key Metrics
Our platform delivers exceptional results for merchants
Lifetime Value (LTV)
Customer Acquisition Cost
LTV:CAC Ratio
Simple Pricing
We only charge when we win disputes for you
RhinoShield
Fraud detection and prevention
- Validates every order
- Blocks frauds
- Real-time monitoring
- Integration with major e-commerce platforms
RhinoAI
Monthly fee for AI-powered dispute resolution
- Manage the dispute
- Negotiate with customer
- Works 24/7
- Solve disputes independently
What Our Customers Say
Merchants are saving time and money with RhinoShield
"RhinoShield has completely transformed how we handle disputes. We've recovered over $50,000 in just three months."
"The AI negotiation is incredible. It's like having a dedicated fraud department working 24/7 without the overhead costs."
"Implementation was seamless, and we started seeing results immediately. Our chargeback rate dropped by 85% in the first month."